TERMS OF SERVICE

Specifications

For any issue with your purchase procedure, please contact the telegram support chat group @BitcoinVoucherGroup and its admins. This term of sale is applied when you purchase a Voucher or any other service through the Bitcoin Voucher Bot platform. Completing an order fully accepts this terms of sale. When referred hereinafter by “BitcoinVoucherBot” we mean the company operating the Bot and the platform. BitcoinVoucherBot is a marketplace for services in Bitcoin industry. Namely redeemable Vouchers, Eur/Btc swaps, Atomic Bitcoin/Liquid/LN swaps, and other related services. Each service may be issued by different partner. The marketplace is open, so any new partner can be candidate for being part of the system.

Support: Bitcoin Voucher Group support @BitcoinVoucherGroup Bot location: @BitcoinVoucherBot

Important: Please be sure you are connected to the genuine version of the Bot. Only @BitcoinVoucherBot is the genuine Bot you can trust. There are no other versions. Please be careful. Also do not send voucher details to third parties, if you do you can lose the money. Do not show Vouchers to anyone, otherwise you will lose the value in it.

Preamble:

  • The system is an automated vendor of Vouchers issued by third parties and third parties services; it does not sell bitcoin; it is not money transmitter business;
  • No responsibility is taken for Voucher being hacked or stolen or lost or other details wrongly written or copied (for example your bitcoin addresses) or your account being hacked or stolen;
  • Orders can be processed during office hours in UTC time only; Vouchers issued with existing credit vouchers, instead, are auto-generated by the user whenever wanted since credit(voucher) is meant as pre-built Voucher pending creation;
  • Service takes no custody of any kind of assets;
  • The company operating the Bot acts just like a vendor or reseller of Services provided by third parties;
  • Voucher issuing and redeem is done through different methods depending on type of Voucher and on Voucher issuer;

Procedure description:

  1. after /start, just issue /purchase (for purchasing vouchers) command or /ap for accumulation plan; Bitcoin/LN/Liquid swaps are available with /swap command.
  2. check the Terms of Sale. TOS is considered accepted when you issue the order; TOS is publicly available on BitcoinVoucherBot.com webpage;
  3. service fee is shown on each service. The service fee gets applied on the bitcoin market price at the moment when money arrives to the bank and Voucher is issued; In some cases or in some periods discounts may be issued;
  4. choose amount, specify email and take note of the code to be put in bank transfer reason. This is very important: setting a wrong code or omitting it leads to your payment not to be found and we take no responsibility about that situation;
  5. Vouchers are issued the moment the payment is received at the chosen bank; this is therefore the moment in which the conversion BTC/EUR finally takes place. The Voucher is denominated in bitcoin;
  6. Vouchers have a time to live of 25 days from issuance; it is strongly suggested to redeem your Voucher immediately upon receipt or within the first 24 hours. Expired Vouchers cannot be redeemed and amount is not recoverable; The refill Voucher must be spent within 30 days from refill;
  7. credits in your account depend on the chat with the Bot; If you delete the chat or change user in telegram system, your account and credits will be lost; So do not do that;
  8. Voucher redeem is not part of the vending/distribution system; even if redeem takes place inside the bot, the procedure is demanded to the Voucher issuer by a API call connection;
  9. do not share un-redeemed Vouchers on insecure media; if you do, you risk funds represented by the Voucher;

When referring to working days/hours, we always mean monday-friday from 8am to 17pm UTC. Official holidays are not considered working days. Support is available during such mentioned working hours. Vouchers are generally issued and managed by third parties. Same also for all the services provided by the platform.

When issuing a payment to the system, please wait for payment to be processed. It has no sense to contact the support minutes after payment issued. Please consider that money receiving time frame depends on your bank, value date, type of payment, and time when payment is entered in your bank system. Do not contact our support for asking questions about your bank, bank procedures, or bank timing. Just please contact your bank about that; This is valid for fiat payments and also for any cryptocurrency transaction.

Voucher description

What is a Voucher? By definition, a Voucher is a bond of the redeemable transaction type which is worth a certain value and which may be spent only for specific reasons or on specific goods. Examples include housing, travel, phone, and food vouchers, etc. In this case we provide Vouchers, issued by third parties, which can be spent (redeemed) for getting a bitcoin face value. For issuers infos and terms of service, please refer to their website (for example azteco). Additional issuers may be added to the system without express notice.

Lightning Voucher

  • $0 Network fee
  • Immediate redemption to the wallet
  • Supported by 15+ wallets (e.g Blue Wallet)
  • How to redeem the voucher? QR code is scanned from one of the 15+ supported Lightning wallets
  • Instructions are clearly mentioned on the voucher

Lightning network vouchers can be redeemed to any wallet supporting LNURL.

LNURL is a super-protocol for interaction between Lightning wallets and third-party services. As of March 29 2021 there are 15 different wallets that support this protocol:

  • Phoenix
  • Breez
  • BlueWallet
  • Wallet of Satoshi
  • BLW
  • Blixt
  • coinos
  • LNbits
  • lntxbot
  • Shockwallet
  • ThunderHub
  • Zap-Android
  • Zap-iOS
  • ZEBEDEE (and bots)
  • Zeus

more are to come for sure in the next months

On Chain Voucher

  • Network fee depends on how busy the Bitcoin network is, in times of high network pressure fees have been $20+;
  • On average time to first confirmation after redeeming the voucher: 45 minutes;
  • Supported by all Bitcoin wallets, Bitcoin can be redeemed to any generated address;
  • How to redeem the voucher: please refer to the instructions on the voucher itself;

Please note that redeeming an onchain Voucher creates an onchain bitcoin transaction on producer website or facility. Therefore you need to wait the time for the transaction being confirmed by Bitcoin network. Nobody can influence such a time. Please do not ask support about that because we cannot influence the Bitcoin network.

Liquid-Bitcoin Voucher

Liquid bitcoin voucher can be issued as well. They can be redeemed though the telegram facility, following specifications displayed on it. This kind of Voucher is made by a swap-in transaction which converts an onchain bitcoin Voucher to a liquid one. Please note that the swap-in process needs 2 Bitcoin onchain confirmations, so the redeem is quite time consuming due to Bitcoin network structure. We cannot influence such a time. The voucher can be redeemed only to a Segwit liquid address (lq1q) and cannot to a legacy one. We strongly suggest to use Blockstream Green as a wallet to receive Liquid-Bitcoin. Liquid Vouchers are issued by a partnership with Flyp.

Accumulation Plan

Accumulation plan is a scheduled plan of purchase. The user selects the type of pre-configured plan he/she prefers and as soon as this is confirmed, a set of orders at specified dates is created. Each amount is sold (with an order id) and scheduled at a certain date for the Voucher to be issued and delivered. When the date comes, the Voucher is issued and transmitted to the user, automatically. There is no constraint about the time of the day. The time can be whenever in the scheduled date. The amount is immediately charged, order ids are immediately created and activated to the user and the user can always check his/her scheduled plan with a command.

Coin Shift

This is a new feature that makes possible to convert Bitcoin onchain / Liquid / Lightning / USDt and vice versa. This is a pure crypto digital process. No fiat money is involved in this feature. This procedure is pure Telegram without any Web step or any app involved.

EUR/Bitcoin Swap

EUR/Bitcoin Swap is a new feature based on Swiss regulations and entity. With this feature it is possible to send and amount of EUR by a Sepa bank transfer (on coordinates provided at the moment of order) and get bitcoin on a personal bitcoin address. The bitcoin address must be validated as by Swiss Laws, through the digital signature of a message. Bitcoin are sent automatically normally during evening of the day in which money arrived. Each service shows the commission on the Telegram interface.

Vending system

The Bitcoin Voucher Bot is a vending system, managed by G W O Q Limited, which sells vouchers issued by third parties (Azteco and many others). This is not a financial system or an investment tool or broker. This is just a facility to purchase (marketplace) Vouchers (produced by different issuers) through a Telegram interface with enhanced privacy features . The vendor system does not sell bitcoin: third party issued Vouchers are sold instead. For other parties involved, please checkout their conditions.

Cross border

The access to the vending system are not intended for persons who, because of their nationality, business location, domicile or other reasons, are subject to a legal order that prohibits foreign service providers from carrying on business there or that prohibits or restricts legal and natural persons subject to it from accessing such a services.

If you are domiciled outside the Commonwealth of Bahamas, you confirm that you are accessing the telegram Bot (vending system) on your own initiative, without any solicitation from G W O Q or any entities connected. You also confirm that it is your full and sole responsibility to find out whether the legislation applicable to you, such as the legislation of your domicile, prohibits you from using the services offered on this facility. The system is not meant to any unlawful activity and must not used to.

Eligibility and client’s statement

The Client represents and warrants that he/she is not a resident of the United States of America. The Client represents and warrants that he will not use the Platform if the laws of his/her country prohibit him/her from doing so. Finally, the Client represents and warrants that he will not be using this Platform for any illegal activity, including but not limited to money laundering and the financing of terrorism. The Client undertakes to comply with the laws and regulations in force for the Use of the Platform and not to affect the rights of third parties nor the public order.
The Client also undertakes not to Use the Platform for purposes other than those for which said Platform was designed. Payments through Sepa transfers tied to a credit card are not allowed. In case of such a payment coming, it will be rejected. Should we have a doubt about a payment or an user’s behavior, we may contact you for having more informations about the order.

By using the service you warrant:

  • You use our Services at your sole option, discretion and risk;
  • You are solely responsible for any applicable taxes which may be payable while using our Services;
  • You understand and agree that BitcoinVoucherBot does not operate in prohibited jurisdictions. BitcoinVoucherBot maintains the right to select its markets and jurisdictions to operate and may restrict or deny its services to certain countries at any time.
  • The Services are not intended for use by individuals who are citizens or nationals of or resident in United States of America, Cuba, Iran, North Korea, Saint Kitts and Nevis, Bahamas or Syria.
  • You are at least 18 years old or of other legal age, according to your relevant jurisdiction;
  • You agree to pay the fees for Transactions completed via Services as defined by BitcoinVoucherBot, which we may change from time to time.
  • You agree that there are risks, associated with Internet-based system, such as the failure of hardware, software, and Internet connections and with the Blockchain Protocol, such as any malfunction, unintended function, unexpected functioning of or attack on the Blockchain protocol.
  • The user must be the beneficial owner of any funds and the digital currency, the sending address and the destination address for each Transaction. The service is available for personal use only.
  • Sending and destination addresses used and/or digital currency exchanged on these services shall not be associated with terrorism, fraud, scam or any type of illegal activity.
  • BitcoinVoucherBot does not provide custodial services, meaning that digital currency are not stored as part of user transactions. Users hereby indemnify BitcoinVoucherBot, who are held to have no responsibility, against any direct, indirect, consequential, or any damages of any kind, arising out of or in any way connected with the use of our Service, including but not limited to those arising from users’ personal error and/or misbehavior.
  • The service is not intended to be used by Corporate entities.

No advice

Informations provided on the vending system should in no event be construed as piece of advice or a recommendation to buy bitcoin or to engage in any transaction whatsoever; nor should the information provided be construed as advice of any other type, for example of a fiscal or legal nature.

All of the purchase decisions you take shall be based exclusively on your own assessment of your financial situation, your investment goals and your country of residence. You are solely responsible for such decisions.

Purchases in bitcoin featuring on the vending system are subject to certain risks. The price of cryptocurrencies may fluctuate very much. The future performance of bitcoin cannot be guaranteed by past performance. We recommend that you seek professional advice before making decisions. Do not ask our support team about these topics, we don’t provide such suggestions at all.

Terms and Conditions

@BitcoinVoucherBot is automated system which sells third parties Bitcoin Vouchers with an interconnection network and provide other services based on Bitcoin network. The Bot lives as a Telegram automated Bot. Vouchers are provided by each respective producers. One of them is Azteco, please refer to their terms and conditions. They are considered accepted when purchasing a voucher at our facility. G W O Q Limited takes no responsibility for what is concerning the voucher itself, since the platform acts as a vendor. Many features inside the Bot are created with external third parties services by API connections. Additional services provided as, EUR/Bitcoin Swaps, Liquid/Bitcoin Swaps, etc. are provided by other third parties.

Limitations. Your Voucher can only be used to redeem bitcoin through by one of the methods displayed on it. Vouchers cannot be reloaded; resold; used for unauthorized advertising, marketing, sweepstakes, promotional or commercial purposes, redeemed for more than face value; transferred for value; redeemed for cash; returned for a cash refund or used in a manner otherwise prohibited by us. In case of different orders arising from the same account, they must be paid by the same personal bank account. The user certifies that the bank account is owned by himself/herself, physical person aged 18+, legitimate owner of the bank account, using his/her money and that money came from legitimate origin. These conditions are accepted when proceeding with order. Each redeem address must belong to the same person who sent the money. This is mandatory condition that is accepted when completing an order on the platform.

Risk of Loss. The risk of loss and title for Vouchers pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. You are responsible for safeguarding your Voucher or Gift Card from unauthorized use. We are not responsible if any Gift Card or Voucher Code is lost, stolen, surreptitiously copied or destroyed, or if your Voucher or Gift Card is used without your permission. There are a variety of Gift Card scams that request payment by Gift Card. G W O Q Limited is not responsible for, and assumes no liability to you for, any unlawful conduct or fraud by any third party associated with any Gift Card or Voucher or associated to any other service provided by the platform.

By using an Voucher or Gift Card you agree to comply with these terms and conditions, and not to use a Voucher or Gift Card in any manner that is misleading, deceptive, unfair, or otherwise harmful to G W O Q Limited, its affiliates, or its customers. We reserve the right, without notice to you, to void Vouchers without a refund, suspend or terminate the ability to use our services, and cancel Voucher Codes, if we suspect that a Voucher or Gift Card is obtained, and attempted to be redeemed or used fraudulently, unlawfully, or otherwise in violation of these terms and conditions.

Limitation of Liability. TO THE FULL EXTENT PERMISSIBLE BY LAW, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO VOUCHERS OR GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE FULL EXTENT PERMISSIBLE BY LAW, IN THE EVENT A VOUCHER OR GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF THAT VOUCHER OR GIFT CARD AT EITHER THE FIAT FACE VALUE OR BITCOIN VALUE AT OUR SOLE DISCRETION.

General Terms. The G W O Q Limited (Registered in The Commonwealth of Bahamas, with R.O. located in C.W. Sanders HWY, Nassau, N.P.) Conditions of Use apply. The Voucher producer reserves the right to require additional verification of your identity, Voucher Reference Number(s) upon request (please refer to their terms of service for more info). We cannot process complaints without a valid Voucher Reference Number. When you purchase Azteco Vouchers on our platform, receive, or apply a Voucher or Gift Card to your account, you agree that the laws of UK, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that may arise between you and G W O Q Limited, and its affiliates related to your use of a Gift Card or Voucher. We reserve the right to change these terms and conditions without notice, from time to time at our sole discretion. All terms and conditions are applicable to the extent permitted by law. If any of these terms and conditions are deemed invalid, void, or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability of any remaining terms and conditions.

Voucher Expiration. Vouchers and Gift Cards have a “Time to Live” at the bottom of the Voucher. This is normally 25 days from the date of purchase. You should redeem your voucher immediately after you have purchased it. Vouchers and Gift Cards are not financial instruments or payment methods, have no intrinsic value and are issued only as a means to redeem for Bitcoin. Once a Voucher or Gift Card has expired, it cannot be reactivated. The Voucher expire date is imposed and set by Voucher producer.

What is @BitcoinVoucherBot? BitcoinVoucherBot is not a money transmitting business, nor a financial service. BitcoinVoucherBot is an automated facility for purchasing Bitcoin redeemable Vouchers and Swapping , between cryptocurrencies by integrating third parties services. It is not a custodial service. It is not a financial intermediary.

Redeeming Your Voucher. The best solution is to redeem your Bitcoin Voucher within 24 hours of purchasing it. Redeem modalities are shown on the Voucher itself. Please follow such notes for that purpose.

Our Responsibility. G W O Q Limited is responsible for vouchers bought from its @BitcoinVoucherBot Telegram Bot only. For specified Vouchers we act as a vendor of Azteco. For terms of service of Azteco, please refer to them. Where other issuers are involved (as displayed on the platform), please refer to them for their term of services. You accept them when purchasing one of their Vouchers.

The Bitcoin Network. We are not responsible for the speed at which your Bitcoin transaction is confirmed by the Bitcoin network. We are not responsible for the astronomically improbable circumstance of a problem with the Bitcoin network.

Other Services. G W O Q Limited is not responsible for the Bitcoin wallet services, Bitcoin software or the software of Bitcoin accepting retailers that you redeem your Bitcoin Voucher to.

Proper Conduct. You alone are responsible for your conduct.

Distributor

Support handled by Telegram group @BitcoinVoucherGroup. All the Telegram Bot software for interconnecting with third parties environments are all rights reserved. Platform operated by by G W O Q Limited, Voucher issued by third parties. Additional issuers and service providers might be added without notice. Coin Swaps and Fiat swaps are tied to third parties services.